Covid-19 Safe for Visitor Opening
We are delighted to be back open again after an unprecedented time of worry and uncertainty for so many people.
We strive to stay on track with the government guidelines on COVID-19 health and safety and have carried out extensive risk assessments to support this.
Measures are in place around the grounds to help keep our visitors and staff safe such as hand sanitiser stations, signage and floor markings. Please adhere to the signage in place and practice social distancing at all times to help keep everyone safe. Here are some of the other measure we have put in place:
We are limiting the number of visitors we welcome each day to avoid crowding and are encouraging visitors to book their tickets online wherever possible to avoid unnecessary contact on arrival.
As our visitor numbers are limited, there is lots of room in our car parks. Please don’t park too close to others. Car parking is free, please follow the signs in place.
We have provided hand sanitiser stations as you enter the grounds and also near the ice cream parlour. Please also bring your own sanitiser if you wish.
The Portcullis toilets will be open during your visit and cleaned throughout the day. We will be limiting the number of people allowed in at any one time and operating a ‘one in, one out’ policy.
Please kindly note that it is compulsory to wear a face covering if you go inside a public place. Please bring a face covering with you to use in the Visitor Entrance, Ice Cream Parlour, Castle Tea Room, toilets and inside the castle.
Members of staff may be wearing face coverings in certain areas. They will still be giving a welcome smile, but you just won’t be able to see it!
The picnic benches around the grounds are all 2 metres apart.
All our bins will have their lids removed.
Playgrounds will be open from 4th July with safety measures in place as per the Government guidelines. Please adhere to the safety notices on display.
We will not be giving out any Children’s Fun Booklets or selling Guide Books. A simple Grounds Map will be available to pick up from the admission area.
We will be operating as a cashless site and will only be accepting card payments.
IF YOU, OR ANYONE IN YOUR PARTY IS EXPERIENCING ANY CORONAVIRUS SYMPTOMS, PLEASE ALL LEAVE STRAIGHT AWAY AND SEEK PROFESSIONAL MEDICAL ADVICE.