Sarah Roberts

Sarah Roberts started with us as Sarah Bullock 10 1/2 years ago and will leave us on Friday 17th July.  We are very sorry to see her go as she has been in the Eastnor team over an exciting period of change and positive development and has contributed much to our progress at that time.

When Sarah joined us from Challenge Business, the office was still squeezed into one side of the Portcullis, which was not ideal, though in a good position physically to intercept callers and visitors as portcullises traditionally should be.  In those days, when we were only just getting our website started, we used to rely heavily on advertising in local newspapers, and so Sarah had a busy time mostly saying 'no' to a number of very persistent sales teams, who wanted us to use them every week during the season. Overall this time, she was responsible for producing our print run of annual leaflets for distribution around the area into campsites, hotels, pubs, shops, other attractions and Tourist Information Centres.  Sarah gradually formed an excellent working relationship with our designers and printers at Ad-lib Design Partnership in Worcester and our leaflets are clear and appealing, it seems, standing out well against a lot of competition in the outlets we are able to use.

As we have moved firmly into digital era, Sarah has worked closely with our web site designers and managers, extracting all the information needed from her colleagues in the office and getting it uploaded, including my blogs, which she always tactfully reminds me are due, though the subject of this one is not her choice.  Using the internet and a website requires great patience as what is done today is likely to be superseded by some new technology tomorrow, making the old look positively steam age.  Mostly, those who have visited our website have liked it and some have enquired who produced it-, and we have had every confidence in Sarah's ability to distil complaints or 'suggestions', so that we only hear about the more important ones.  But she has to keep all involved on their toes as the website is now the place where visitors have their first impression of Eastnor and so it is vitally important.

Throughout all this time, Sarah has maintained a heavy pace of work, under even greater pressure after she returned to work part-time from maternity leave.  She has been a cheerful and valued member of the Castle Office team, and we will miss her.  We are very grateful for all her hard work.

JH-B
12th July 2015